📜 HEDGE CRATES – Privacy Policy
Effective Date: April 27, 2025
1. Information We Collect
We may collect the following information when you use Hedge Crates:
- Account information (e.g., name, email address, username)
- Subscription information (e.g., plan type, billing status)
- Usage data (e.g., crates opened, strategies viewed)
- Communication data (e.g., Discord interactions, support tickets)
- Payment information (collected securely via third-party processors such as Stripe or PayPal)
2. How We Use Your Information
We use your information to:
- Deliver and personalize the Hedge Crates Service
- Manage subscriptions, billing, and account access
- Monitor service usage and performance
- Provide customer support and respond to inquiries
- Send important notices, such as service changes, updates, or security alerts
- Improve the quality and features of our Service
3. How We Share Information
We do not sell or rent your personal information to third parties.
We may share your information only with:
- Payment processors for secure billing
- Hosting providers and technical support partners
- Legal authorities if required to comply with applicable law or lawful process
4. Data Retention
We retain your information for as long as necessary to provide the Service and comply with legal obligations.
Users may request account deletion or data removal by contacting:
📧 support@hedgecrates.com
5. Cookies and Tracking
We may use cookies, tracking pixels, and analytics tools to:
- Monitor usage patterns
- Analyze user behavior
- Improve our Service performance
You can manage cookies through your browser settings.
6. Security
We implement commercially reasonable measures to protect your personal information.
However, no method of transmission over the internet is 100% secure.
⚠️ You use the Service at your own risk with respect to data security.
7. Third-Party Services
Our platform may link to or integrate with third-party services such as Discord or brokers.
Their use of your information is governed by their separate privacy policies.
8. Children's Privacy
Hedge Crates is not intended for individuals under the age of 18.
We do not knowingly collect information from children.
9. Your Privacy Rights
Depending on your location, you may have certain privacy rights (e.g., access, correction, deletion).
Requests to exercise your privacy rights can be made to:
📧 support@hedgecrates.com
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions or concerns about this Privacy Policy, contact:
📧 support@hedgecrates.com